Hospitality Included Service

Service Fee FAQ’s

What is a service fee?
Our Service Fee is a 21% surcharge added to each guest check which supports the entire
team behind your experience at Officers Club. Hospitality has been included in your total
today, which takes care of our team as they take care of you.

Why did you start this policy?
By implementing the Service Fee, we ensure pay equity for our entire team which is critical
as a result of the uncertain and challenging times caused by the COVID-19 pandemic.
We are grateful for your support as we navigate the rapid and frequent changes in
the hospitality industry.

Where does the money go?
The money collected from the Service Fee is distributed amongst everyone;
from dishwashers and cooks, to servers, bartenders, and managers. The Service Fee
system allows us to support our restaurant industry professionals by providing consistent,
equitable pay for all team members.